Whether you have a B2B or a B2C online store, you are open for business 24 hours a day. Seamless integration between all your systems is essential to the smooth operation of your business. With the i95Dev 365 Connect, you will automate interactions between your Magento store and your Microsoft Dynamics 365 ERP to ensure your warehouse remains up-to-date with inventory levels and more after sales are made.
Features
Customers
365 Connect effortlessly collects customer information and automates the information sync, making the customer information available in either system, which allows for easy pricing, order fulfillment, customer service, etc.
Products
Automatically update all product information across your Dynamics 365 and Magento platform, including SKU numbers, product information and product names.
Inventory
Automatically update your inventory levels, regardless of the origination of the sale. This enables you to provide better customer service to your customers by avoiding taking orders for products out of stock (unless otherwise configured to take backorders), streamlines stock replenishment and much more.
Sales Orders
All orders are automatically updated in Dynamics 365 and Magento. When an order is fulfilled at the Dynamics 365 the updates are automatically synchronized back to the Magento store. You can further update your customers with information like order status, shipping tracking number, etc. for improved customer experience.
Tier Pricing
Sync tier pricing information between the two systems and offer specific pricing to various groups to enhance your customer service capabilities.
Credit Limits
All credit limits for merchants are updated between your Dynamics 365 system and Magento in real-time allowing your customers to purchase both online (Magento) and offline (Dynamics 365) on credit (without exceeding their credit limit).
Add-ons
Further extend the integration, and in some cases the Magento ecommerce functionality, with the following add-ons (price not included):
Sales Person
Provide your field sales all the information they need, while on the go, on their fingertips. The information, otherwise usually available in Dynamics 365, allows your sales representatives to make more informed sales and close deals faster.
Sales Quote
The add-on enables your Magento ecommerce store to support the complete RFQ (Request for Quote) functionality. The add-on also transfers the relevant information back to the Dynamics ERP system. When clubbed with Sales Person module it can be a powerful solution as it allows your sales reps on field to accept and submit quotes while on the move.
Multi-Channel
365 Connect gives you the ability to work with Online, Offline & multiple marketplaces, third-party channels, such as Amazon & eBay, Comparison shopping engines such as PriceGrabber, Yahoo Shopping, Shopping.com, Google Shopping, Shopzilla, Nextag without any extra work. All inventories, sales data and customer information are automatically updated.
Take Advantage of the Many Benefits i95Dev 365 Connect has to offer
- 360-Degree View of your Business
- Real-Time Communication
- Streamlined Sales Transactions
- Automated Order Processing
- Greater Control of Inventory & Order
- Increased Transparency & Better Information Flow
- Less Administrative Work
- Improved Customer Service
- Reduced Labor, Operations & Coordination Costs
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About i95Dev
i95Dev provides an integrated e-commerce solution suite which enables retailers, distributors and manufacturers to utilize current and emerging technologies such as mobile, social media and market places, to reach more clients and markets while increasing efficiency and reducing costs. i95Dev’s expertise is in providing integrated solutions with Magento, the eBay owned, market leading open-source e-commerce platform and support complex integrations with various ERPs, POS, CRM, Accounting, Mobile and Social Applications.
We advise more than 1500 brands from Retail, Manufacturing, Distribution and Wholesale Trade on Next Generation Commerce and Omni-channel strategies.
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